By: Brett Pizzi Contributing Writer
Call 4 Health, a leading medical call center and nurse triage in Delray Beach, celebrates its 20th anniversary this year.
Using state-of-the-art technology, Call 4 Health is able to handle up to 30,000 calls each day for 1,253 hospitals nationally.
As the ability for hospitals to field the volume of calls they receive from patients continues to diminish, Call 4 Health incorporates Tele-health, which is a collection of means or methods using telecommunication technologies to enhance health care, public health and health education.
Joseph Pores and Nick Koutrakos, the founders of Call 4 Health, look to mitigate the issues that the health care systems face due to the large demand that hospitals face to accommodate their patients. With locations in Delray Beach, and Linthicum Heights, Maryland, Call 4 Health is continually looking to expand and grow.
“We have experienced exponential growth over the past 20 years, which can be attributed to our incomparable customer service and our always expanding services,” Joseph Pores said. “Unlike a traditional call center, we pride ourselves in offering our clients solution-based services to fill their demand, while still delivering professional and compassionate care to patients.”
Call 4 Health continues to expand, growing its staff to over 400 employees and is currently looking to expand to locations throughout the U.S.
Call 4 Health serves clients nationwide in almost every state, ranging from hospital and health care services to homecare, hospice and pharmaceuticals.