Utility Billing Customer Service Temporarily Relocated to North Area of City Hall Lobby

The City of Delray Beach temporarily relocated its Utility Billing Customer Service Division to the north lobby area of City Hall (near the First Floor Conference Room) this past March 21st. The current offices will undergo renovations through June 2013 and the temporary location will serve as the cashier’s window during this time frame. Hours of operation will remain the same, Monday through Friday, 8:00 am – 5:00 pm. The renovation will have no effect with online bill payments. During the renovations, all utility billing payments and other transactions may be directed to the cashier’s window (i.e., new service, disconnects, bill payments, etc.). Signage will be posted to direct customers to the new customer service area. The City appreciates the public’s patience as there may be interruptions during this brief construction period. For more information, call the Utility Billing Customer Service Division at (561) 243-7103 during regular business hours, Monday – Friday, 8:00 am – 5:00 pm.